Polly is coming December 2025!
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Polly is coming soon!

Your new fav
shopping site

Your daily dose of shopping excitement! Discover trending fashion and beauty on Polly.com and save with smart deals.
Meet Polly
Polly is your daily destination for shopping excitement. We are a curated fashion retailer, not a marketplace, dedicated to building the best shopping experience. By partnering directly with brands, we are able to bring you the hottest, brand-new picks at unbeatable prices.
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100% brand new and authentic
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Fast shipping, direct from Polly
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Curated, personalized finds
Daily find ✨
Clarifying Water Gel
$49 - Now $42!
Saved
$7
Status
Ordered!
Daily
Personalized deal for you!
Weekly
Special site-wide deal

Built around getting
you the best prices

We secure the best prices on the styles you want, so we can pass those savings on to you. No subscriptions or hidden fees, just great products at the price it should be.
Our mission
Rooted in Responsibility. Polly was born from a simple realization: the fashion industry produces too much incredible product that never finds the right home. We started this company to bridge that gap, creating a smarter, more sustainable lifecycle for retail. We are committed to reducing waste and supporting the climate by ensuring that high-quality inventory is celebrated, loved, and worn.

The Solution is Quality. We believe the most effective way to shop sustainably is to buy things you love and intend to keep. That’s why our focus is on curation, not clutter. By using data to recommend premium, brand-new products that match your specific tastes, we reduce the cycle of returns and waste. When you shop at Polly, you’re finding quality pieces meant to last—and meant for you.
Team Polly.com
Since 2025
SUPPORT

Get in touch with Polly

We’re here for you, around the clock. Reach out to our friendly 24/7 customer care team anytime you need assistance. We're always just a click away to ensure your experience is perfect.
Customer Support
Have a question or need help with your account or an order? Our 24/7 friendly support team is here to help you out.
support@polly.com
General inquiries
Curious about partnering with Polly or have interested in joining our team? We'd love to meet you.
team@polly.com
Frequently asked
questions
Have more questions?
Reach out to our friendly support team
Contact us
Contact us
Got questions? We’ve got answers. We believe in total transparency. Here is everything you need to know about shopping with Polly.
Is Polly a marketplace? Can I sell?
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No, Polly is a retailer, not a marketplace. We do not allow individuals or third-party merchants to list items on our site. To maintain strict quality control and guarantee authenticity, we strictly source our inventory directly from brands and authorized partners. We own the stock, we manage the warehouses, and we handle the shipping.
Are the products brand new?
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Yes, 100%. We do not sell "pre-loved," used, or open-box items. Every single item on Polly is brand new, authentic, and comes in its original packaging with tags attached.
Where will my order ship from?
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We hold our inventory physically in our own facilities. Your order will ship directly from our partnered warehouses (3PLs) in Ogden, Utah or Dallas, Texas. This allows us to inspect every package and ensure it arrives quickly and safely.
Where do the deals come from?
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We help major brands solve a big problem: excess inventory. By purchasing high-quality, surplus stock in large volume directly from them (and liquidators), we get incredible rates that we pass on to you. It’s the same premium product you see elsewhere, just smarter sourcing.
How long does shipping take?
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Because we ship domestically from the US, you won't be waiting weeks for a package from overseas. Most orders are processed within 24 hours (you'll receive a tracking number the second your order ships!) and arrive within 3-5 business days.
Are there any subscriptions or fees?
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No. Polly is completely free to browse and use. We do not have memberships, subscription plans, or monthly fees. You only pay for the items you choose to buy. Standard shipping is always free, and we do not charge handling or service fees, just the cost of your items plus applicable state sales tax.
How do returns work on Polly?
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We want you to love your Polly finds. If something isn’t right, you can return it within 30 days of delivery. Since we're the retailer, you process the return directly and smoothly with us, no haggling with individual sellers.
How can I contact support?
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Our team is real, friendly, and based here in the US. You can reach our 24/7 support team via email at support@polly.com. We generally reply to all inquiries within a few hours.